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Andre G

1 reviews | Active since Dec 2020

11 Dec 2020, 11:48

Harrasment by Ver-Tex Solutions

I have been sequestrated almost 18 months ago and I have submitted the documents to Ver-Tex Solutions on mor than one occassion. I am being harrassed with phone calls and SMS's from this company at least three times a week despite my endless explanations to them.

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Replies (3)
Ver-tex Solutions
Ver-tex Solutions's reply11 Dec 2020, 11:50
Official
Dear Andre G
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. 

As a testament to strive for perfection we will be contacting you shortly

Once again please accept our sincere apology

Warm Regards

Ver-Tex Solutions

AG
Andre G's update14 Dec 2020, 11:36
Reviewer Update
I have received this "generic" reply from Ver-Tex Solutions and yet once again I receive a call from one of their operators this morning !!!! I am now fed up with this company and will have to escalate this complaint in a legal manner
Ver-tex Solutions
Ver-tex Solutions's reply14 Dec 2020, 11:50
Official
Dear Andre G

Thank you for notifying us of your complaint. We strive to provide you with the best possible service

Please accept our sincere apologies for the inconvenience or frustration caused that prompted you to inform us of such a complaint 

We've notified the department manager to attend to your complaint urgently  

Once again please accept our sincere apology

Warm Regards

Ver-Tex Solutions