SJ
Samantha J

1 reviews | Active since Nov 2013

23 Feb 2021, 08:39

Harassment by vertex solutions

This company constantly calls and harass me for the last 2 months I have received a call everyday like clock work, when you call the Pretoria number on their website it's not available. The staff are rude always abrupt and hanging up when you ask questions, what is so difficult to understand if someone is telling you that it's a "wrong number".

Have you never heard of Mobile companies re-selling unused numbers?!

Train your staff on telephone etiquette and mannerisms.

This company calls from different numbers everyday, I'm so tired of this that I will now seek assistance from the police and my network providers to block out these calls.

Vertex solutions now putting me at in inconvenience!

They have fools working there!

0
Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply23 Feb 2021, 08:42
Official
Dear Samantha
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. 

As a testament to strive for perfection we will be contacting you shortly 

Once again please accept our sincere apology

Warm Regards

Ver-Tex Solutions