BK
Baitshepi K

1 reviews | Active since Oct 2020

08 Oct 2025, 12:50

Harassed by Vertex About Old MTN Account!!!!!

Good day,

I am very disappointed with the way Vertex, on behalf of MTN, has handled this matter. After more than five years, I am suddenly receiving calls about an old MTN account that was already removed from my credit report.

What I find unacceptable is that Vertex is now contacting me on my work number about this so-called debt. Why are they only reaching out after all these years, when this matter should have been closed and cleared a long time ago?

This has caused unnecessary stress and embarrassment. I believe it is unfair and unprofessional to contact someone after such a long period, especially on a work number.

I would like Vertex and MTN to stop contacting me at work and to provide a proper explanation for why this issue has resurfaced after so many years.

0
Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply08 Oct 2025, 13:33
Official
Good day Baitshepi Kgantlapane
 We take note of the above-mentioned review. It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-Tex Solutions (PTY) LTD