KM
Katlego M

1 reviews | Active since Jun 2020

10 Nov 2021, 15:01

*****

Direct Axis and this company are doing ***** where the charge interest rate in a account that was not active and charge me over a 2 600 on a inactive account I called them but they charged me as if the did something

0
Replies (3)
Ver-tex Solutions
Ver-tex Solutions's reply10 Nov 2021, 15:04
Official
Dear  Katlego Mokoena
 Please accept our sincere apologies for the inconvenience you may have experienced in respect to bad service you'd encountered. 

At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. Unfortunately, we did not meet your or our own expectations. 

As a testament to strive for perfection we will be contacting shortly 
 
 Once again please accept our sincere apology 

Warm Regards
 
 Ver-Tex Solutions 
KM
Katlego M's update22 Nov 2021, 19:35
Reviewer Update
I haven't received that call they talking about
Ver-tex Solutions
Ver-tex Solutions's reply23 Nov 2021, 07:22
Official
Dear  Katlego Mokoena
Please accept our sincere apologies for the inconvenience 

As a testament to strive for perfection the matter has been escalated to the head of the department and be contacting you shortly  
 Once again please accept our sincere apology 

Warm Regards
 
 Ver-Tex Solutions