MK
Mahadaye K

1 reviews | Active since Jan 2012

30 Apr 2021, 10:15

Disgusting

I’m Am disgusted with this company . I have been inundated with CALLS FROM THIS COMPANY ASKING TO SPEAK TO SOMEONE who I have explained is not me . I then get Calls cut on me EVERYTIME ! when I explain that I am not who they are looking for ! And take me of the list .

1 . there are NO SUPERVISORS OR MANAGERS to speak to as they will NOT TAKE MY CALLS OR SPEAK TO ME

2. call center agents keep asking me to WASTE MY TIME AND AIRTIME TO PHONE THE OUTBOUND CALL CENTER TO GET NO HELP .

3 . I have escalated this and have NO RESPONSE FROM ANYONE !

4 . I’m Getting harassed 3 / 4 times a day is NOT ACCEPTABLE I WANT TO BE COMPENSATED FOR ALL MY CALLS MY TIME . This is absolutely ridiculous and I Will be taking this on social media - and to Ombudsman . As my cellphone number is been handed Freely ( Poppy Act )

0
Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply30 Apr 2021, 12:28
Official
Dear Judelle K
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. 

As a testament to strive for perfection we will be contacting you shortly 

Once again please accept our sincere apology

Warm Regards

Ver-Tex Solutions