JN
Janine N

1 reviews | Active since Jun 2016

29 Aug 2023, 09:42

Debt collector harassing the wrong person!

Vertex Solutions keeps calling me in error. My name was given as next of kin without my knowledge or permission, and I'm not even relates to this person that they're trying to reach. I have notified them a dozen times to remove my details from their system, and they keep saying they will update their system or escalate to their supervisor, but none of that happens. They just keeping calling me. Surely this is in contravention of POPIA?

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Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply29 Aug 2023, 09:49
Official
 Good day Janine Naicker  We take note of the abovementioned review. It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-Tex Solutions (PTY) LTD