1 reviews | Active since Feb 2017

07 Jun 2021, 16:44

DATA PROTECTION BREACH AND HARRASSMENT!!!!

For the past year I have received numerous calls on a daily basis from yourselves looking for someone else! You call me asking for someone else of a different gender and ethnic group. Despite telling you (and you clearly hearing over the phone) that I am not the person you're looking for, you still continue to harrass me! Your conduct is disgusting and completely *********! I have told you on numerous occasions to remove my number from your data base, yet you have no regard to adhere to my request. Do you know what is stated in the Data Protection Act? MY NUMBER IS A PRIVATE NUMBER, I have never and DO NOT give you authority to use or even keep my number. My next step is publishing this on social media and approaching the Legal Ombudsman.

0
Replies (2)
Ver-tex Solutions
Ver-tex Solutions's reply07 Jun 2021, 16:51
Official
Dear Monique T
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. 

As a testament to strive for perfection we will be contacting you shortly to discuss the number that needs to be removed from our database 

Once again please accept our sincere apology

Warm Regards

Ver-Tex Solutions
Ver-tex Solutions
Ver-tex Solutions's reply08 Jun 2021, 08:19
Official
 Dear Monique T
Once again please accept our sincere apologies for the inconvenience caused
The matter has been attended to by our Customers Service Department and has removed the number at question from our database.  

Once again please accept our sincere apology

Warm Regards

Ver-Tex Solutions