KM
Karlheinz M

1 reviews | Active since Aug 2018

06 Mar 2024, 11:47

Contravention of the National Credit Act.

Very poor customer service. Got a phone call from Lenah who rudely informed me regarding some bogus FNB accounts. I have never had a FNB account. After asking to send my lawyer proof of these so called accounts none was forthcoming. When I phoned back to ask Lenah where these documents are, she didn't even bother to speak to me and I was swiftly moved to a gentleman by the name of Mafa. Mafa confirmed that there are no documents and all they have is a telephone number and amounts for "accounts", other than that, they have no documentation. Please remove my number from your "system" otherwise I will be going to the police and opening a case of harassment.

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Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply06 Mar 2024, 11:51
Official
Good day Karlheinz Muller
 
We take note of the abovementioned review.
 
It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews. 
 
We will be responding to your review as soon as we have had the opportunity to properly investigate the content.
 
We trust that the above is in order and confirm that you will receive our soonest reply.

Regards

Ver-Tex Solutions (PTY) LTD