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Steve V

1 reviews | Active since Sept 2021

14 Sept 2021, 21:52

Clear my name

I had a account with Finance 27 and the account was settled through ver-tex solutions on the 27th of August 2021 but still shows that I owe them in my credit report. This is affecting me badly as I am in a process of buying a house

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Replies (3)
Ver-tex Solutions
Ver-tex Solutions's reply15 Sept 2021, 06:38
Official
Dear Steve Vuma
Please accept our sincere apologies for the inconvenience 

As a testament to strive for perfection we will be contacting shortly 
Once again please accept our sincere apology

Warm Regards

Ver-Tex Solutions
SV
Steve V's update16 Sept 2021, 17:50
Reviewer Update
I am still not contacted by Ver-tex solutions, my home loan application was declined because of this yet I paid my account and I have paid up letter to prove it yet I have to suffer because my credit score is still not updated
Ver-tex Solutions
Ver-tex Solutions's reply16 Sept 2021, 18:48
Official
 Dear Steve Vuma
Please accept our sincere apologies for the inconvenience 

As a testament to strive for perfection we've escalated the matter to our Query Department Manager 
Once again please accept our sincere apology

Warm Regards

Ver-Tex Solution