RP
Reshma P

1 reviews | Active since Sept 2020

02 Dec 2023, 09:13

******* calls from vertex without a proper mandate

Can Veryex solutions stop calling people without a signed mandate from the company who requested their service . These cold calls is ******* against the popi act I have requested on numerous occasions to view the written mandate from wesbank to vertex to call me -> the company vertex has issued me with an invalid mandate since 2021 when files are with them from 2023 -> they are ****mers and there call centre don’t know what’s a mandate I have requested this letter from over 10 callers . Their should be a ban to call centres who cold call without having proper paper work in order .

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Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply02 Dec 2023, 09:33
Official
Good day Reshma Piralall We take note of the abovementioned review. It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-Tex Solutions (PTY) LTD