rH
rayleen H

1 reviews | Active since Oct 2017

30 Mar 2023, 09:44

CALLING ON SOMEONE ELSE PRIVATE TO DISCUSS MY INFORMATION

good day

I am so disappointed in way you guys conduct your business, how do you call on Someone else private cell number looking for me. I feel that your business is very unprofessional, invading one privacy now everyone at the work place must know what 's your business is, I still waiting for the documentation that I have requested for you to send me in order for me to send it to my debt counselors and also please send me the details where you guys say that the lady that you called is my next of kin , I would like to see where the document on black and white PLEASE, I await ur documents with all your information.

0
Replies (6)
Ver-tex Solutions
Ver-tex Solutions's reply30 Mar 2023, 09:47
Official
Good day Rayleen Haffajee We take note of the abovementioned review. It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to such reviews.  We will be responding to your review as soon as we have had the opportunity to properly investigate the content. We trust that the above is in order and confirm that you will receive our soonest reply.
Regards

Ver-Tex Solutions (PTY) LTD
Ver-tex Solutions
Ver-tex Solutions's reply30 Mar 2023, 11:43
Official
Good day Rayleen Haffajee

It is very important to Ver-Tex Solutions (PTY) LTD to investigate and comprehensively respond to your concern.

We can confirm the matter was investigated; contact was made by the Query Manager as per the provided numbers and emails address.   

Could you please be so kind to provide us with an updated email address and more appropriate time to contact you to resolve your review.

You are also more than welcome to email the Query Manager directly ***  

We trust that the above is in order. 

Regards

Ver-Tex Solutions (PTY) LTD    
rH
rayleen H's update30 Mar 2023, 12:30
Reviewer Update
good day

I have spoken to one of the debt Counselor and an email has been made to your company regarding those accounts, the debt counselor has been making payment on these accounts every month by the 7 th of each month. The debt review company is Debt Rescue, I can only be reached after 17:00 because I work with the public and cannot always answer private calls in the afternoon my email address is *** . MY REQUEST IS THAT YOU PLEASE STOP CALLING MY WORK COLLEGUES!!!
Ver-tex Solutions
Ver-tex Solutions's reply30 Mar 2023, 12:58
Official
Good day Rayleen Haffajee

Ver-Tex Solutions (PTY) LTD takes note of your review. 

For your convenience, and prompt responds please forward necessary correspondence directly to our Query Manager ***. 

We trust the above is in order. 

Regards

Ver-Tex Solutions (PTY) LTD    
rH
rayleen H's update30 Mar 2023, 14:12
Reviewer Update
thanks, I can't view the email address is it possible for the u send me an email directly to my email address. ***
Ver-tex Solutions
Ver-tex Solutions's reply30 Mar 2023, 14:47
Official
Good day Rayleen Haffajee

Ver-Tex Solutions (PTY) LTD takes note of your review. 

As per request our Query Managers email addresses has been forwarded to the email address provided by you as the debtor.

 For your convenience, and prompt responds please forward necessary correspondence directly to our Query Manager Pertunia  Kumalo.  

We trust the above is on order.

Regards 

Ver-Tex Solutions (PTY) LTD