PS
Proudly S

1 reviews | Active since Nov 2016

07 Dec 2016, 13:15

Bad Service After Loyal Patronage

<p>I have been loyal to Ver-Tex Solutions for some time now. But they're harrassing me with sms's now that they missed my payments due to a temporary setback, threatening to "hand over" my account.</p> <p> </p> <p>Funny thing is</p> <p> </p> <p>1. They are not calling me on my number </p> <p>2. They're calling me on someone else's numbe, who has not be helpgul up to now</p> <p>3. Yet they are sms-ing me on the correct contact number!</p> <p>4. You can never find their email address anywhere or get onto their website, if they have one</p> <p> </p> <p>Frustrated</p> <p> </p> <p>Call me on ********** </p>

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Replies (1)
Ver-tex Solutions
Ver-tex Solutions's reply07 Dec 2016, 13:50
Official

Dear Teboho Thoabala

Please accept our sincere apologies for the inconvenience you may have experienced in respect to bad service you'd encountered.

At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. Unfortunately, we did not meet your or our own expectations.

As a testament to strive for perfection we will be contacting shortly

Once again please accept our sincere apology

If you have any further questions or comments regarding this matter, please feel free to discuss it with us on ***

Warm Regards
Ver-Tex Solution