BAD CUSTOMER SERVICE AND NO JOY!

I have had it, this is bad service!! Numerous occasions I have sent documents through to Ver-tex.

On 29/11/2017 I sent the document "notice to Creditors" through to ********** received a read and delivered receipt. This was our first attempt to send this document through.

Second attempt 16/05/16 to ********** When I sent my documents to ********** I received several received and delivery receipts. How is it that not one person can update your profile?

Third attempt 06/06/18 to ********** Same story, several received and delivery receipts.

I have spoken to ver-tex numerous occasions as well, I understand that we all are awaiting a court date, I have forwarded that paticular information to you as well. I have even given you the direct line to the attorney`s number, whom is assisting us with this matter. Why keep on harrasing me with emails, phone calls and sms`s? I am sure the type of system you are using has the capability to make notes and to update my whole profile. We all make mistakes, we try and learn from it , no need to remind us about it. I am not impressed to reveal my credit status continuously to the same company over and over again.