TM
Tshitshi M

1 reviews | Active since May 2020

20 Apr 2021, 14:14

Annoying Call centre agents

If I cant take your calls it simply means that I am busy and cant take calls at the moment. Why do you feel the need to call my parents? what makes you think that some of us are available the whole day to take your calls? you should stop this nonsense of yours. If you cant get hold of me why not just leave a message for me to call back or better yet try calling back later and stop bothering my parents with your annoying calls? If I Just didn't want to take your calls, what makes you think that you calling my parents will suddenly make me want to take your calls? What's annoying me the most is that you call me once, then you jump to calling someone else. Now let me teach you how to do YOUR JOB: You call someone and they don't pick up, you leave a message asking them to call you back, there's no need for you to leave 10000 missed calls like a mad person or jump into calling someone else. you're calling people that I don't even stay with for goodness sake. it's really sickening, YOU SHOULD STOP IT!!!!!!!!

0
Replies (3)
Ver-tex Solutions
Ver-tex Solutions's reply21 Apr 2021, 15:23
Official
Dear T****shi M
Please accept our sincere apologies for the inconvenience caused
At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. 

As a testament to strive for perfection we will be contacting you shortly 

Once again please accept our sincere apology

Warm Regards

Ver-Tex Solutions
TM
Tshitshi M's update22 Apr 2021, 08:43
Reviewer Update
YOU ARE STILL DOING THE SAME THING AGAIN. THIS TIME AROUND WITHOUT EVEN CALLING ME FIRST AS I DIDNT GET ANY MISSED CALLS. WHAT ARE YOU TRYING TO ACHIEVE BY CALLING SOMEONE ELSE AND NOT MYSELF????? YOU'RE REALLY STARTING TO DISGUST ME NOW!!!!!
Ver-tex Solutions
Ver-tex Solutions's reply22 Apr 2021, 08:54
Official
 Dear T****shi M

 At Ver-Tex Solutions (Pty) Ltd, we take pride in ensuring professional service and customer satisfaction. 

As a testament to strive for perfection we tried contacting you on 22 April 2021 with the numbers provide, our Customer Service also sent an email to the addressed provide. 

Please accept our sincere apology for the inconvenience caused, could you please be so kind to provide us with the correct contact details or for your convenience, email *** with your details 

Regards 

Ver-Tex Solutions