********* business conduct

<p>My father aged 76, was contacted by Velocity (an MTN approved agency) and then conned into giving out personal information which has resulted in an unothorised upgrade on not just 1 but 3 of the accounts linked to his name. </p> <p>This is after we had been into MTN and told them that he was no longer of sound mind and to change the contact person on the account to myself.</p> <p><br />After spending 4 hours in Mtn shop, a round trip of 100kms and a total loss of income of around R600, and not forgetting the loss of income to the business of a few thousand rands as mtn cut off our interne, I was told there is nothing that can happen. Mtn cannot tell me who changed the account, they can't reverse it either until the ***** blah blah has been investigated. So in a nut shell, I'm outta pocket in a big way thanks to mtn and its colleagues. I loose money, time and have a aged father who is now so stressed out wondering if it was a ****, wondering if he's going to loose money from his bank account and so on...</p> <p><br />It's unbelievable that if all this could be done in a phone call, that it can't be undone. It's unreal how you treat your long time clients, you sicken me...really disgusting to say it politely. </p> <p>How can I get this resolved quickly? I want it back the way it was a few days ago..now</p>