Vault22 downward spiral

A number of problems with this business. Customer service extremely bad. Reported the inability of the app to download bank from ABSA statements and they could no solve it in 2 months, which rendered the app useless. Very bad feedback when I communicate - clearly generic answers "We are burning midnight oil to solve your problem" ?? Problems to download/read Capitec bank statements. Duplication of transactions. Initially a well designed app but now beset by problems. Stay away!