Will not recommend, after service is pathetic! Only care to make the sale

I app**** for a cellphone contract with MTN on the Thursday night, Friday morning first thing they called to make the sale. The phone got delivered Wednesday at 11.30am... I was patient because I read that it could take up to 24 hours for the sim to be activated, Thursday afternoon I called MTN to find out what is the issue, they advised that the Sales team at Vasco has not changed the status of the order from Open to Closed as they should have when the phone was delivered in order for the sim to get activated. I logged a ticket with MTN but also tried to call Vasco to get them to sort out the issue, I have Whatsapped 3 numbers of theirs, 2 responded, but once I told them my issue, I got no further response. I have tried calling them but you can wait 10 minutes for the call to just end with out speaking to anyone! It is now Friday afternoon and I have a phone that cannot be used properly because there is no service from the sim card. And they do not care that I have been inconvenienced tremendously by this because someone on their side did not do their job properly! Their after service has been pathetic and will not recommend them or MTN to anyone. An iPhone 16 is not cheap and now I must still get such service!