DISSATISFIED CLIENT

My line was suspended, and a payment link was sent to me for payment and i made the payment on 2 October 2025 , i was then advised because the line has been suspended i would need to take a newline and a refund was logged according to the agent. the very first agent who has initially assist me was the most unprofessional individual that i have been assisted by. i even requested a manager to contact me and i was advised they would but its been almost 2 weeks now and i have still not received anything and was told they has to reprocess the refund and i needed to wait another 3-5 working yet i have been explaining how important the data line is as i work from home