LM
Lindiwe Marse3
1 reviews | Active since Oct 2021
22 Sept 2023, 08:35
Request for Assignment exetension
I am an online student at Varsity College and the reason behind that is that I work full time.. I missed my assignment date and I have requested a work exception and I have been given the run around by student Hub and VC Assist, mas whats the point of offering a service to log tickets that you clearly can not lot assist with? What support is offered to an online student who has a lot to deal with ? I pay for my tuition out of pocket I will now fail my modules due to lack of support from the same institution that I expect to get a qaulification from and no one cares.
Helpful (0)
Replies (2)0
Replies (2)LM
Lindiwe Marse3's updateReviewer Update
16 Oct 2021, 15:05The manager kept asking me questions as if i was in court, she stated the institution never recieved my VC Assist ticket and case number, After I provieded those details and even explained the situation all over again the lady Manager kept asking more questions never once did she make me feel like she was going to assist or even give me a way forward she Just kept acting as if I am creating a story. If this is the way students are treated I definitly regret choosing this institution.
LM
Lindiwe Marse3's update16 Oct 2021, 15:05
Reviewer Update
The manager kept asking me questions as if i was in court, she stated the institution never recieved my VC Assist ticket and case number, After I provieded those details and even explained the situation all over again the lady Manager kept asking more questions never once did she make me feel like she was going to assist or even give me a way forward she Just kept acting as if I am creating a story. If this is the way students are treated I definitly regret choosing this institution.
Emeris Online's replyOfficial
06 Oct 2023, 16:21Good day,
We are in the process of updating our Hellopeter profile and consider the above review resolved.
Regards,
The IIE’s Varsity College
We are in the process of updating our Hellopeter profile and consider the above review resolved.
Regards,
The IIE’s Varsity College
Emeris Online's reply06 Oct 2023, 16:21
Official
Good day,
We are in the process of updating our Hellopeter profile and consider the above review resolved.
Regards,
The IIE’s Varsity College
We are in the process of updating our Hellopeter profile and consider the above review resolved.
Regards,
The IIE’s Varsity College
