Emeris Online registration disaster.

I am so disappointed in Emeris Online. The phone lines are bad and then it seems like half the time the people on the other side use it as an excuse to cut the call. My daughter and I have spent hours on calls trying to get her registration finalized. My daughter's profile was not ported across from Varsity College. That took forever to be done. The application was the easy part, but since then we have had nothing but issue after issue. The deposit was paid through the portal but not matched to her profile, despite loading the POP onto her application.. POP was sent via email. Then I was told that the payment reflected, I even phoned the Pretoria branch, just to speak to someone who spoke sense to me. That lady seemed to know what she was doing. She was to arrange credits from last year's Higher certificate. She then transferred me to the online division, and they said they will sort it out. But there has still been no feedback. I am supposed to pay a further amount, but we have not been contacted regarding that either. Today the person I sent the POP to says the payment isn't reflecting. What the hell! This has been going on since January. There was no contact from a student advisor, just a call center with a bunch of people answering calls sometimes and seemingly intent on frustrating anyone who dares to call in. And you cannot get to speak to the same person twice. Last year registration with Varsity College was well handled, this year I absolutely regret carrying on through Emeris. If I could have, I would have given them a negative review. One star is too much!