SH
Sandra H

1 reviews | Active since Oct 2025

11 Feb 2026, 14:58

EMERIS IS A DISGRACE

IF I COULD GIVE NO STARS I WOULD. WE HAVE BEEN BEGGING ANYONE TO HELP US SINCE THE 12TH JANUARY 2026. ALL WE GET TOLD IT IS AN IT PROBLEM AND THEY ARE AWARE WE ARE WAITING. WE HAVE PAID IN FULL. WE CANNOT ACCESS THE STUDENT EMAIL OR ANY ARC STUFF. CANNOT ATTNED LECTURES AND WHY, BECAUSE IT. WE KEEP GETTING PROMISED WE WORKING ON IT, GIVE US 24 HOURS, GIVE US 48 HOURS, WAIT 72 HOURS AND THEN WE GET GIVE US UNTIL 10AM, WE CALL AT 10 AND GET TOLD GIVE US UNTIL 2, 2 WE PHONE AND STILL WE GET TOLD IT IS AN IT PROBLEM. NO YOU CANNOT TALK TO THE IT DEPARTMENT {THEY ON LUNCH} AND NO THEY DON'T HAVE A NUMBER YOU CAN CALL. YOU MUST WAIT. SOFAR TWO LECTURES ARE MISSED AND NOT ONE PERSON CAN HELP. THEY WON'T ALLOW US TO SPEAK TO MANAGERS EITHER. THIS IS FOR A POST GRAD AND THE AMOUNT OF BEGGING WE HAVE DONE IS A DISGRACE.

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Replies (1)
Emeris Online
Emeris Online's reply11 Feb 2026, 15:34
Official
Good day Sandra,  Thank you for raising the above.  We will arrange for a campus representative to contact you as soon as possible.

Regards, 
Emeris Online