HC
Hannah C

1 reviews | Active since Jul 2022

22 Sept 2023, 10:33

Delayed responses/upload of content/registration/missing modules

I honestly did not want to do this, but I have no choice. VC did really well last year, I had little to no problems. Responses were within a day or two. But this year, with the new system, things have taken a turn for the worst. This is really inconvenient for us student's. I registered 3 weeks before the deadline, at the beginning of the year, only to receive confirmation of registration 1 month after the deadline. A wait of 7-8 weeks just to be registered. I am not even going to mention all the other problems that I faced, like having no accessing the all student platforms, and delayed responses of 4-5weeks after a ticket is logged.

Anyway the new semester is about to begin and I had hope that VC sorted themselves out but that is not the case. Honestly, it's not fair for students to be behind with work, because of "supposed admin issues" or whatever the case may be. I logged a ticket, 122451, about missing modules and a request, and have received no response. I will not wait like I did last semester, for almost a month after the semester began, for things to get sorted.

VC fix yourselves, please.

0
Replies (2)
HC
Hannah C's update02 Aug 2022, 12:38
Reviewer Update
Still haven’t received any response. VC, I don’t appreciate that I will have a setback in my studies because you are unable to fix your issues. Whether admin or technical.

It’s not just me, but other students too. I wish I didn’t give you 2 stars. Honestly, with the way that things are going VC deserves a 0 rating.
Emeris Online
Emeris Online's reply06 Oct 2023, 16:10
Official
Good day, 

We are in the process of updating our Hellopeter profile and consider the above review resolved. 

Regards, 
The IIE’s Varsity College