JV
Jessica V
1 reviews | Active since Jul 2022
21 Sept 2023, 15:08
Another year, another system issue!!
Why can't your systems be fixed?? Ive registed and paid on your system and now I received a phone call to amend my registration, becuase your system didn't allow me to choose which module fall in which semester. When I registered I raised this with the Online Whatsapp chat and they informed me it will be changed accourding to my Academic Progression Document sent to me. Why do I need to jump through all these hoops when I was told it would be changed, since a system issue? VC needs to fix their system. VC said the system will be functional and now it lands on the student to try and sort out issues caused by the system of VC. Please just fix it on your side, since it is a VC issue.
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Jessica V's updateReviewer Update
14 Feb 2023, 08:54Hi anonymous PR person. VC created a system that is broken. Now VC is asking us to jump through hoops to accommodate them. Its not fair on the students especially seeing as we have to run around seeking answers, VC should have communicated with students regarding their registearions. NEVER once have any one of at VC contacted me to resolve the issue. I always had to send emails, log tickets or place complaints on Hello Peter. If students recieved communications without us trying to figure out whats going on this could have been avoided.
JV
Jessica V's update14 Feb 2023, 08:54
Reviewer Update
Hi anonymous PR person. VC created a system that is broken. Now VC is asking us to jump through hoops to accommodate them. Its not fair on the students especially seeing as we have to run around seeking answers, VC should have communicated with students regarding their registearions. NEVER once have any one of at VC contacted me to resolve the issue. I always had to send emails, log tickets or place complaints on Hello Peter. If students recieved communications without us trying to figure out whats going on this could have been avoided.
