JV
Jocelyn V
1 reviews | Active since Feb 2026
04 Feb 2026, 09:05
WORST SERVICE EVER
They're after service is very poor. I am in need to get installment increase so that my term can be reduced. No assistance and it's been 2months waiting for responds from them the email they provide keeps sending the same message about documents they will need. Completely *********** when agreeing to this the person who help me was Michaela now, she does not even reply on my messages and keeps showing me away. Very bad service will not recommend. PLEASE DO NOT JOIN ON ANY AGREEMENTS WITH THEM!
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Vantage Debt Management's replyOfficial
10 Mar 2026, 13:38Dear Jocelyn,
Thank you for your patience since the posting of your review.
Regarding your request to increase your monthly installments, please note that we received your written inquiry on 23 January 2026. Consequently, the claim that your request remained unaddressed for two months is inaccurate.
Upon receiving such requests, our Client Services Team must obtain updated balances from your creditors to provide accurate guidance. Our consultant has worked diligently to facilitate this and has extended apologies for any delays. Furthermore, you confirmed in writing on 08 February 2026 that you would maintain your current installment amount pending further updates.
In light of this timeline, we kindly ask that you consider updating or removing your review.
Please contact the Client Services Team should you require any further assistance.
Sincerely,
TyroneVantage Debt Management
Thank you for your patience since the posting of your review.
Regarding your request to increase your monthly installments, please note that we received your written inquiry on 23 January 2026. Consequently, the claim that your request remained unaddressed for two months is inaccurate.
Upon receiving such requests, our Client Services Team must obtain updated balances from your creditors to provide accurate guidance. Our consultant has worked diligently to facilitate this and has extended apologies for any delays. Furthermore, you confirmed in writing on 08 February 2026 that you would maintain your current installment amount pending further updates.
In light of this timeline, we kindly ask that you consider updating or removing your review.
Please contact the Client Services Team should you require any further assistance.
Sincerely,
TyroneVantage Debt Management
Vantage Debt Management's reply10 Mar 2026, 13:38
Official
Dear Jocelyn,
Thank you for your patience since the posting of your review.
Regarding your request to increase your monthly installments, please note that we received your written inquiry on 23 January 2026. Consequently, the claim that your request remained unaddressed for two months is inaccurate.
Upon receiving such requests, our Client Services Team must obtain updated balances from your creditors to provide accurate guidance. Our consultant has worked diligently to facilitate this and has extended apologies for any delays. Furthermore, you confirmed in writing on 08 February 2026 that you would maintain your current installment amount pending further updates.
In light of this timeline, we kindly ask that you consider updating or removing your review.
Please contact the Client Services Team should you require any further assistance.
Sincerely,
TyroneVantage Debt Management
Thank you for your patience since the posting of your review.
Regarding your request to increase your monthly installments, please note that we received your written inquiry on 23 January 2026. Consequently, the claim that your request remained unaddressed for two months is inaccurate.
Upon receiving such requests, our Client Services Team must obtain updated balances from your creditors to provide accurate guidance. Our consultant has worked diligently to facilitate this and has extended apologies for any delays. Furthermore, you confirmed in writing on 08 February 2026 that you would maintain your current installment amount pending further updates.
In light of this timeline, we kindly ask that you consider updating or removing your review.
Please contact the Client Services Team should you require any further assistance.
Sincerely,
TyroneVantage Debt Management