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Dorothy B

1 reviews | Active since Oct 2022

08 Jan 2023, 20:43

VANTAGE WORST EVER

Ewan Krediteur per whutsupp send proof that i earn according to him R15 000 a month WEREBY they deducted R1900 a month WEREBY did they did not EVEN add money card which i own money and lawayers on me know cause i did not paid i SAID take me away from their debt review immediately WEREBY they want their R30000 rand. I was declared medical unfit after injury on duty only earn 65% of my salary which is R7100. 00 i send over and over. After se seral calls to managers they just ignore me this is the worst service ever. Emailing whutsupp a lot over and over whereby Ewan invrease my salary per whutsupp and proof of salary from the state over and over they do no thing running very fast seem managers dont EVEN exist at all or maybe whole company.

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Replies (1)
Vantage Debt Management
Vantage Debt Management's reply10 Jan 2023, 07:49
Official
Good day Dorothy, Thank you for your review. We understand that 2 financial assessments were completed with you due to a change in information. When you requested a copy of the assessment, in error our consultant did provide you with the results of the first assessment. The error was picked up, and our consultant apologized and corrected himself. We understand this led to you wanting to cancel our services which we did. We understand due to the error of sending the incorrect assessment, you wanted to cancel our services and we are truly sorry for that error. Kindly note, our office was not ignoring communication from you, feedback was provided to you but unfortunately, the communication from your end was not respectful. If you require further assistance from our office, please reach out to us at our contact details so that more information can be provided to you.

Best regards,