1 reviews | Active since May 2025
Vantage stress not relieved
I have never stressed over debt the way m stressing with vantage I need help to be moved to a different debt management.... so I joined vantage which I blve I was ******* into it but that's ohk... now I changed acc from this bank to another bank, I have tried calling them, sent whatsapp massages to them to please debit the new acc way before debit date now its been 2months they have not debited me. I hv proof of communication from November.... even called hyphen to assist me they gave me another number to call still no success.. when someone finally decided to respond they told me they will send invoice nothing, on whatsapp the response I finally got but only fr dt day till today nothing, I dnt knw what to do anymore iv evn decided to pay my 2 accounts my self
Thank you for bringing your concerns to our attention.
I sincerely apologize for the distress caused by your recent experience. We recently upgraded our WhatsApp platform, which unfortunately disrupted your conversation history with Aphiwe. Due to this technical issue, Aphiwe did not receive your latest messages and was unable to forward them for assistance.
I have escalated this matter to our Client Services Team, who I understand have since contacted you to help update your details.
Please note that our Client Services Team does not use WhatsApp and is available only via email or telephone. For any future assistance, please use the following contact details:
Phone: ***Email: ***
Please accept our apologies for the inconvenience.
Sincerely,
TyroneVantage Debt Management
Thank you for bringing your concerns to our attention.
I sincerely apologize for the distress caused by your recent experience. We recently upgraded our WhatsApp platform, which unfortunately disrupted your conversation history with Aphiwe. Due to this technical issue, Aphiwe did not receive your latest messages and was unable to forward them for assistance.
I have escalated this matter to our Client Services Team, who I understand have since contacted you to help update your details.
Please note that our Client Services Team does not use WhatsApp and is available only via email or telephone. For any future assistance, please use the following contact details:
Phone: ***Email: ***
Please accept our apologies for the inconvenience.
Sincerely,
TyroneVantage Debt Management