LC
Lucille C
1 reviews | Active since Jul 2025
01 Jul 2025, 12:13
They are a company that mislead people
They are a company that mislead people .They took my money out of my bank account and my debits were active on payslip.Lady said her manager was going to refunded my money Friday already today day 3 no money in my account.Consequences I am facing is that my electric can be disconnected have no food to eat in my house.I send several messages no reply.They are a bunch of ****** .
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Vantage Debt Management's replyOfficial
28 Jul 2025, 10:58Dear Lucille,
Thank you for bringing this matter to our attention.
We have thoroughly investigated your experience by reviewing call records and your account history. We acknowledge that two of your creditors debited your account in June, which did not meet your expectations and led to a disappointing experience.
Fortunately, our Client Services Group has resolved the issue. One of your creditors was able to issue a refund, while the other could not complete a refund due to their internal cancellation process. However, we want to assure you that future debit orders with the credit provider in question will be cancelled.
As a NCR-registered debt counselor, we remain committed to providing you with efficient service as we continue to navigate this process together. Should you need any further assistance, please reach out to our Client Services Group directly.
Sincerely,
Tyrone
Vantage Debt Management
Thank you for bringing this matter to our attention.
We have thoroughly investigated your experience by reviewing call records and your account history. We acknowledge that two of your creditors debited your account in June, which did not meet your expectations and led to a disappointing experience.
Fortunately, our Client Services Group has resolved the issue. One of your creditors was able to issue a refund, while the other could not complete a refund due to their internal cancellation process. However, we want to assure you that future debit orders with the credit provider in question will be cancelled.
As a NCR-registered debt counselor, we remain committed to providing you with efficient service as we continue to navigate this process together. Should you need any further assistance, please reach out to our Client Services Group directly.
Sincerely,
Tyrone
Vantage Debt Management
Vantage Debt Management's reply28 Jul 2025, 10:58
Official
Dear Lucille,
Thank you for bringing this matter to our attention.
We have thoroughly investigated your experience by reviewing call records and your account history. We acknowledge that two of your creditors debited your account in June, which did not meet your expectations and led to a disappointing experience.
Fortunately, our Client Services Group has resolved the issue. One of your creditors was able to issue a refund, while the other could not complete a refund due to their internal cancellation process. However, we want to assure you that future debit orders with the credit provider in question will be cancelled.
As a NCR-registered debt counselor, we remain committed to providing you with efficient service as we continue to navigate this process together. Should you need any further assistance, please reach out to our Client Services Group directly.
Sincerely,
Tyrone
Vantage Debt Management
Thank you for bringing this matter to our attention.
We have thoroughly investigated your experience by reviewing call records and your account history. We acknowledge that two of your creditors debited your account in June, which did not meet your expectations and led to a disappointing experience.
Fortunately, our Client Services Group has resolved the issue. One of your creditors was able to issue a refund, while the other could not complete a refund due to their internal cancellation process. However, we want to assure you that future debit orders with the credit provider in question will be cancelled.
As a NCR-registered debt counselor, we remain committed to providing you with efficient service as we continue to navigate this process together. Should you need any further assistance, please reach out to our Client Services Group directly.
Sincerely,
Tyrone
Vantage Debt Management