1 reviews | Active since Jul 2014
Sinking to the Abis
I approached Vantage to assist me with a Debt Councelling process. They guided me and gave me a heads up not to pay any of my creditors. 2 months into it the creditors were still showing up at work asking money. I repeatedly reached out and was assured by Vantage they would handle these creditors. After paying R7 000 I am told oh sorry these creditors chose not to form part of the process. I started debating with Gershwin from Vantage and he kept saying oh sorry. I would not recommend anyone falling for the same trap as I did. My bank charges sky rocketed because of unpaif debit orders, I have people showing up at work collecting for creditors which I was told for 2 months would be contacted. I am in deeper financial constraints because of Vantage Debt Managements actions and misleading assurances. I feel I made a judgement error by believing they help!!!!!
Thank you for reaching out to us. We apologize for the delay in responding to your review and for any frustration this may have caused.
I have discussed your concerns with Gershwin, who provided context regarding your communication about the creditors in question. Unfortunately, despite our efforts, we were unable to establish contact with these microlenders. Consequently, they have been excluded from your application. We are happy to provide copies of our correspondence and attempted outreach upon your request.
While this outcome is not ideal, in such instances we must advise clients to make payments directly to the concerned creditors, as this matter is beyond the debt counselor's control.
Please do not hesitate to contact us if you have any further questions.
Sincerely,
TyroneVantage Debt Management
Thank you for reaching out to us. We apologize for the delay in responding to your review and for any frustration this may have caused.
I have discussed your concerns with Gershwin, who provided context regarding your communication about the creditors in question. Unfortunately, despite our efforts, we were unable to establish contact with these microlenders. Consequently, they have been excluded from your application. We are happy to provide copies of our correspondence and attempted outreach upon your request.
While this outcome is not ideal, in such instances we must advise clients to make payments directly to the concerned creditors, as this matter is beyond the debt counselor's control.
Please do not hesitate to contact us if you have any further questions.
Sincerely,
TyroneVantage Debt Management