Shady ************* company

Good morning Lyle, Thank you for your review. Your review however does not reflect the actual situation you are experiencing with our company. You note that we are unable to provide you with a Clearance Certificate as your vehicle account is not paid up. That information is correct, this is not a process confined to our company alone, this is the law and a process that must be followed by all debt counselors. The issue with your vehicle was that it was terminated by the credit provider due to you missing payments under the process. We contacted the credit provider and assisted you to get your vehicle account reinstated under the process. The delay is therefore not on our end but on the credit providers end. On our side, we process all the necessary documents once the issue is sorted. We are also in constant contact with you and providing you with feedback so the review you posted is completed untrue and in accurate.