Vantage Debt Management's replyOfficial
23 Oct 2025, 09:07Dear Christopher,
Thank you for reaching out.
We conducted a thorough review of your clearance process since it was initiated earlier in May this year. Our findings include that some delays were experienced due to credit balance refunds with some of your credit providers, and also the overall collection of paid-up letters. While the turnaround times of your creditors are beyond our control, we sincerely apologize for any delays, including those on our part, that may have contributed to your recent experience.
We value your feedback, and it will surely help us improve in the areas where necessary.
Our Client Services Team indicated that they contacted you on October 22, 2025, to inform you that your Clearance Certificate is due for issue by the latest, October 24, 2025, with the necessary timelines attached as explained to you during the telephone call. If this does not meet your expectations for any reason, please contact us immediately so we can provide urgent assistance.
We wish you the best as you look forward to the rest of your journey to financial freedom.
Sincerely,TyroneVantage Debt Management
Best regards,