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Eugene D

1 reviews | Active since Aug 2017

06 Jan 2026, 12:20

Mr Dandaraj

I would not recommend the above business to anyone. Their processes is not safe to the people . 1. I only did an enquiry with them . 2. No formal documents was sent to me to sign up. 3. Only 1 WhatsApp message was sent asking me if they can proceed 4. i have never consent to a go ahead 5. No debit order was going of my account . 6 . But now i am unfairly listed as debt review on my profile 7. By the person name Ayesha Aliyah Gaibie date 11.11.2024 8. Please remove this with immediate effect from my credit profile.

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Replies (1)
Vantage Debt Management
Vantage Debt Management's reply13 Jan 2026, 11:19
Official
Dear Eugene,
Thank you for contacting us.
We have completed a review of your claims and the timeline of your application. Our findings are as follows:
- February 16, 2024: A credit report enquiry was performed.- November 11, 2024: You submitted a signed Form 16 (Debt Counseling Application and Power of Attorney) and a debit order cancellation form.- November 22, 2024: Following the issuance of Form 17.1, we notified you that your home loan could not be included in the process. You responded by stating your intention to cancel the application if the home loan was excluded.- Registration: Because Form 17.2 had already been issued and your details were registered with the NCR, your profile was flagged as being under debt review.- December 4, 2024: You made the final decision to suspend our services. We informed you that once services are suspended, you must settle all debts and obtain a clearance certificate to remove the debt review flag.- Outcome: No further action was taken, and no payments were set up or collected from you.
Based on these facts, we cannot uphold your claims. If you would like copies of the documentation mentioned above, please contact our Client Services Team. They are available to forward these records or answer any additional questions. More importantly, it is worth noting that we could not have taken the above action without your permission or cooperation.
In light of this information, we kindly ask that you consider updating or removing your review.
Sincerely,
TyroneVantage Debt Management