lack of communication and failed to provide feedback (lack of faith in vatage)

hello, my name is JJ i have been with vantage for about 4 months now. i have received a poor lack of communication from vantage debt management i wish i didnt have to write this review but im left with no choice but to.

for 4 months i have almost been begging for feedback in which i have received drips and drabbles, i have received a lawyer handover from the bank which i didnt think i would receive, i sent a very frustrated email, left a poor review on their website in which i will consider removing once feedback and solutions have been given. ive done my part making sure the money for the debt review has been collected, your part in the process to me has been lacking and its a utter joke.

i was promissed from the financial advisor avuyile but i have been informed hes just another sales person which makes sense.

i joined in december its now heading to april, ive yet to receive an update and all the interest in these loans have gone up, ive been told to please trust the process and i have now received a message from the bank to state that its been handed over to their lawyers.

the unnecessary stress & anxiety this has caused as ive never done this before is immense.