MB
Martin B
1 reviews | Active since May 2017
07 Apr 2026, 14:38
Horrible experience with Vantage Debt Management!!!!!!!!!!
Horrible experience with Vantage Debt Management
It has been a terrible experience dealing with them. They do not respond to emails, and when you call, you are simply transferred from one person to another without receiving any help or resolution. It has been a terrible experience dealing with them. They do not respond to emails, and when you call, you are simply transferred from one person to another without receiving any help or resolution.
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Replies (1)
Vantage Debt Management's replyOfficial
16 Apr 2026, 15:07Dear Martin,
Thank you for contacting us.
We have noted your concerns and regret the frustration this matter has caused. The initial exclusion of the credit agreement in question was due to the creditor being uncontactable at the time your application was processed. While there may have been subsequent confusion regarding this, we have agreed to include the account within the timeframe previously provided.
Regarding the contact you have received from the creditor, please understand that we do not oversee the internal collections processes of industry stakeholders. However, we sincerely apologize for the inconvenience this has caused you, and we look forward to it ceasing once the account has been included.
Should you have any further questions or concerns, please contact us at:
Email: ***
Tel: ***
We kindly ask that you consider updating or removing your review once this matter has been fully resolved to your satisfaction.
Sincerely,
Tyrone
Vantage Debt Management
Vantage Debt Management's reply16 Apr 2026, 15:07
Official
Dear Martin,
Thank you for contacting us.
We have noted your concerns and regret the frustration this matter has caused. The initial exclusion of the credit agreement in question was due to the creditor being uncontactable at the time your application was processed. While there may have been subsequent confusion regarding this, we have agreed to include the account within the timeframe previously provided.
Regarding the contact you have received from the creditor, please understand that we do not oversee the internal collections processes of industry stakeholders. However, we sincerely apologize for the inconvenience this has caused you, and we look forward to it ceasing once the account has been included.
Should you have any further questions or concerns, please contact us at:
Email: ***
Tel: ***
We kindly ask that you consider updating or removing your review once this matter has been fully resolved to your satisfaction.
Sincerely,
Tyrone
Vantage Debt Management