LR
Lindiwe R
1 reviews | Active since Apr 2026
21 Apr 2026, 11:34
Debt Counsellor Failing to Remove Incorrect Debt Review Flag
My debt review was cancelled as per Form 17.W due to non-cooperation, and no court order was granted.
Despite multiple emails and follow-ups, the debt counsellor has failed to update my status and notify credit bureaus to remove the debt review flag from my profile.
This is negatively affecting my credit record.
I request urgent intervention and confirmation that the necessary updates will be made.
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Vantage Debt Management's replyOfficial
27 May 2026, 14:08 Dear Lindiwe,
Thank you for reaching out, and please accept our apologies for the delay in responding to you.
I have asked our Client Services Team to respond to your email from 29 April 2026 and provide you with a copy of the debt review withdrawal guidelines document. Please note that this document is drafted by the National Credit Regulator (NCR) and is publicly available on their website. I recommend reviewing these guidelines, as they may provide additional information beyond what our team has shared.
Hopefully, this will clarify things for you.
Sincerely,
Tyrone
Vantage Debt Management
Vantage Debt Management's reply27 May 2026, 14:08
Official
Dear Lindiwe,
Thank you for reaching out, and please accept our apologies for the delay in responding to you.
I have asked our Client Services Team to respond to your email from 29 April 2026 and provide you with a copy of the debt review withdrawal guidelines document. Please note that this document is drafted by the National Credit Regulator (NCR) and is publicly available on their website. I recommend reviewing these guidelines, as they may provide additional information beyond what our team has shared.
Hopefully, this will clarify things for you.
Sincerely,
Tyrone
Vantage Debt Management