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palesA M

1 reviews | Active since May 2026

29 May 2026, 15:07

Clearance certificate

I've been debt free for about 8 months now but Vantage Debt has been sending me from pillar to post regarding my clearance certificate.

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Replies (1)
Vantage Debt Management
Vantage Debt Management's reply01 Jun 2026, 15:23
Official
Dear Palesa,
Thank you for reaching out to us.
I have escalated your concerns to our Client Services Team. They have indicated that a clearance certificate cannot be issued yet due to an outstanding balance with one of your creditors.
Please look out for an upcoming email from the Client Services Team, which will include the specific details of the account in question. Once this account is settled and a paid-up letter is obtained, we will proceed with the necessary steps to finalize your clearance.
Sincerely,
TyroneVantage Debt Management