VP
Vincent P
1 reviews | Active since Apr 2017
06 Sept 2026, 13:29
Cancelation
Micaela Hendricks from vantage has cost me more than 30.000 in debt with vodacom I wanted to go under debt review and spoke to Micaela Hendricks told her not to put vodacom under debt review she also put my wife under bed review when I told her not to because on the application which is completed on her side was change from cop to anc she also could not put bayport when I emailed I would like to cancel she informed me via email she would send me cancelation document she did not vantage still tries to debt my account yet they have created more problems for me my vodacom contract was up to date for more than 15 years and Micaela Hendricks has cost me over 30 000 I then spoke to Gershwin who is a team leader and he emailed me that he would try to resolve the problem but till today I don't get responses for my emails I called and the calls get dropped I would not recomend my worst enemy to vantage debt management
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Replies (3)Reported
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Replies (3)Reported
VP
Vincent P's updateReviewer Update
07 Sept 2026, 08:07Gershwin Du Preez from vantage debt management financial solutions team leader I would like you to issue 17.2 rejection application for my wife as I did not give you any details of my wife for your company to place her under debt review
VP
Vincent P's update07 Sept 2026, 08:07
Reviewer Update
Gershwin Du Preez from vantage debt management financial solutions team leader I would like you to issue 17.2 rejection application for my wife as I did not give you any details of my wife for your company to place her under debt review
Vantage Debt Management's replyOfficial
14 Sept 2026, 14:21Dear Vincent,
Thank you for contacting us.
Upon receipt of your review, I escalated the matter for an internal investigation. Our findings are as follows:
- Marital Status & Application Details: Our consultants guided you through the application process, which requires establishing whether you are married in or out of community of property. During recorded telephone calls, you confirmed at least three times that you are married in community of property. Our consultant advised that your spouse would need to be involved in the process. However, you returned the application marked as a single individual or as being married with an antenuptial contract.
- Vodacom Account: Under the National Credit Act, all credit agreements must be disclosed and included when applying for debt counseling. Applicants cannot selectively exclude specific accounts.
- Bayport Account: On WhatsApp, you informed us of the difficulties in canceling the salary deduction and instructed us to proceed with the mandate.
Given these facts, it is in everyone's best interest that your application be rejected via a Form 17.2 rejection. Please await further updates from our office.
In light of these findings, we kindly request that you remove or update your review.
Sincerely,
Tyrone
Vantage Debt Management
Thank you for contacting us.
Upon receipt of your review, I escalated the matter for an internal investigation. Our findings are as follows:
- Marital Status & Application Details: Our consultants guided you through the application process, which requires establishing whether you are married in or out of community of property. During recorded telephone calls, you confirmed at least three times that you are married in community of property. Our consultant advised that your spouse would need to be involved in the process. However, you returned the application marked as a single individual or as being married with an antenuptial contract.
- Vodacom Account: Under the National Credit Act, all credit agreements must be disclosed and included when applying for debt counseling. Applicants cannot selectively exclude specific accounts.
- Bayport Account: On WhatsApp, you informed us of the difficulties in canceling the salary deduction and instructed us to proceed with the mandate.
Given these facts, it is in everyone's best interest that your application be rejected via a Form 17.2 rejection. Please await further updates from our office.
In light of these findings, we kindly request that you remove or update your review.
Sincerely,
Tyrone
Vantage Debt Management
Vantage Debt Management's reply14 Sept 2026, 14:21
Official
Dear Vincent,
Thank you for contacting us.
Upon receipt of your review, I escalated the matter for an internal investigation. Our findings are as follows:
- Marital Status & Application Details: Our consultants guided you through the application process, which requires establishing whether you are married in or out of community of property. During recorded telephone calls, you confirmed at least three times that you are married in community of property. Our consultant advised that your spouse would need to be involved in the process. However, you returned the application marked as a single individual or as being married with an antenuptial contract.
- Vodacom Account: Under the National Credit Act, all credit agreements must be disclosed and included when applying for debt counseling. Applicants cannot selectively exclude specific accounts.
- Bayport Account: On WhatsApp, you informed us of the difficulties in canceling the salary deduction and instructed us to proceed with the mandate.
Given these facts, it is in everyone's best interest that your application be rejected via a Form 17.2 rejection. Please await further updates from our office.
In light of these findings, we kindly request that you remove or update your review.
Sincerely,
Tyrone
Vantage Debt Management
Thank you for contacting us.
Upon receipt of your review, I escalated the matter for an internal investigation. Our findings are as follows:
- Marital Status & Application Details: Our consultants guided you through the application process, which requires establishing whether you are married in or out of community of property. During recorded telephone calls, you confirmed at least three times that you are married in community of property. Our consultant advised that your spouse would need to be involved in the process. However, you returned the application marked as a single individual or as being married with an antenuptial contract.
- Vodacom Account: Under the National Credit Act, all credit agreements must be disclosed and included when applying for debt counseling. Applicants cannot selectively exclude specific accounts.
- Bayport Account: On WhatsApp, you informed us of the difficulties in canceling the salary deduction and instructed us to proceed with the mandate.
Given these facts, it is in everyone's best interest that your application be rejected via a Form 17.2 rejection. Please await further updates from our office.
In light of these findings, we kindly request that you remove or update your review.
Sincerely,
Tyrone
Vantage Debt Management
VP
Vincent P's updateReviewer Update
14 Sept 2026, 16:43It's so sad that if you checked my credit report vantage debt management chose which companies to put under debt review then I requested not to put Vodacom because vantage debt management chose companies if you could not put Bayport and standard bank which is on my credit report why did you continue you should have cancelled stating you cannot put the two companies I take it that your company does not know what they are doing and you only interested in getting clients by hook or by ***** I did not give you my wife's accounts but you continued to place her under debt review without any account details how does that work in light of these findings you wrongfully placed my wife without her accounts I do have the application form I will post and respond negative about your conduct towards me I'm now going to pay a company for them to remove the flag Vantage debt management placed on my name and my wife you are being reported to the NCR
VP
Vincent P's update14 Sept 2026, 16:43
Reviewer Update
It's so sad that if you checked my credit report vantage debt management chose which companies to put under debt review then I requested not to put Vodacom because vantage debt management chose companies if you could not put Bayport and standard bank which is on my credit report why did you continue you should have cancelled stating you cannot put the two companies I take it that your company does not know what they are doing and you only interested in getting clients by hook or by ***** I did not give you my wife's accounts but you continued to place her under debt review without any account details how does that work in light of these findings you wrongfully placed my wife without her accounts I do have the application form I will post and respond negative about your conduct towards me I'm now going to pay a company for them to remove the flag Vantage debt management placed on my name and my wife you are being reported to the NCR