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Robyn W
1 reviews | Active since Feb 2013
01 Jun 2026, 15:30
Awful No service
If I could give no stars I would have been waiting for 2 months for my clearance certificate when i was told 14 - 21 days customer service is non existent emails don't get rep**** to. Have been promised a call from Management I think 10 times and nothing despicable is a word for this company one minute its a backlog then again certain documents when these have all been provided for. Am absolutely disgusted and at my wits end impossible to get off debt review with companies like this
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Replies (4)
Vantage Debt Management's replyOfficial
03 Jun 2026, 15:47Dear Robyn,
Thank you for contacting us.
According to our records as of June 2, 2026, two paid-up letters remain outstanding. This is currently delaying the issuance of your clearance certificate.
We understand that this process can be frustrating, and we appreciate your continued patience. Our team is monitoring the situation closely, and once the remaining letters are received, we will immediately proceed with the final steps of your clearance. Please keep a lookout for further updates from our Client Services Team.
We look forward to helping you complete this important chapter of your journey toward debt freedom.
Sincerely,
TyroneVantage Debt Management
Thank you for contacting us.
According to our records as of June 2, 2026, two paid-up letters remain outstanding. This is currently delaying the issuance of your clearance certificate.
We understand that this process can be frustrating, and we appreciate your continued patience. Our team is monitoring the situation closely, and once the remaining letters are received, we will immediately proceed with the final steps of your clearance. Please keep a lookout for further updates from our Client Services Team.
We look forward to helping you complete this important chapter of your journey toward debt freedom.
Sincerely,
TyroneVantage Debt Management
Vantage Debt Management's reply03 Jun 2026, 15:47
Official
Dear Robyn,
Thank you for contacting us.
According to our records as of June 2, 2026, two paid-up letters remain outstanding. This is currently delaying the issuance of your clearance certificate.
We understand that this process can be frustrating, and we appreciate your continued patience. Our team is monitoring the situation closely, and once the remaining letters are received, we will immediately proceed with the final steps of your clearance. Please keep a lookout for further updates from our Client Services Team.
We look forward to helping you complete this important chapter of your journey toward debt freedom.
Sincerely,
TyroneVantage Debt Management
Thank you for contacting us.
According to our records as of June 2, 2026, two paid-up letters remain outstanding. This is currently delaying the issuance of your clearance certificate.
We understand that this process can be frustrating, and we appreciate your continued patience. Our team is monitoring the situation closely, and once the remaining letters are received, we will immediately proceed with the final steps of your clearance. Please keep a lookout for further updates from our Client Services Team.
We look forward to helping you complete this important chapter of your journey toward debt freedom.
Sincerely,
TyroneVantage Debt Management
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Robyn W's updateReviewer Update
03 Jun 2026, 16:13Please check your records nicely nothing is outstanding was sent through on the 10th of April your team leader has been sent everything again the excuse was now I had to make a payment so please explain........
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Robyn W's update03 Jun 2026, 16:13
Reviewer Update
Please check your records nicely nothing is outstanding was sent through on the 10th of April your team leader has been sent everything again the excuse was now I had to make a payment so please explain........
RW
Robyn W's updateReviewer Update
03 Jun 2026, 16:17Three months honestly .............and paid today so when will I receive my clearance
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Robyn W's update03 Jun 2026, 16:17
Reviewer Update
Three months honestly .............and paid today so when will I receive my clearance
Vantage Debt Management's replyOfficial
23 Jun 2026, 08:50Dear Robyn,
I am writing to confirm that your clearance certificate was issued on 09 June 2026.
If you have any further questions, please feel free to contact our Client Services Team. We would also appreciate it if you would consider providing an updated review based on this outcome.
Sincerely,
TyroneVantage Debt Management
I am writing to confirm that your clearance certificate was issued on 09 June 2026.
If you have any further questions, please feel free to contact our Client Services Team. We would also appreciate it if you would consider providing an updated review based on this outcome.
Sincerely,
TyroneVantage Debt Management
Vantage Debt Management's reply23 Jun 2026, 08:50
Official
Dear Robyn,
I am writing to confirm that your clearance certificate was issued on 09 June 2026.
If you have any further questions, please feel free to contact our Client Services Team. We would also appreciate it if you would consider providing an updated review based on this outcome.
Sincerely,
TyroneVantage Debt Management
I am writing to confirm that your clearance certificate was issued on 09 June 2026.
If you have any further questions, please feel free to contact our Client Services Team. We would also appreciate it if you would consider providing an updated review based on this outcome.
Sincerely,
TyroneVantage Debt Management