Another week of being ignored - Worst customer service in South Africa

Another week of being completely ignored by them. Highly unprofessional service. This is my second complaint, and again nothing has been done to address my first complaint on the horrific customer service they have.

They deduct the monthly debit order, but still get messages from Lenders about my installments being late and increasing, constantly being harrassed by Lender messages and handover notices. Have escalated this and have been ignored for a week. The worst customer service I have ever experienced. They damage your credit record even more, they don't do anything to assist in your issues.