VVM Harra*****t

This is one of the most deplorable debt collecting company I have ever come across. I will never understand how the big companies ever utilize these people. The uneducated and disrespectful employees that they call staff obviously do not know how to conduct themselves and also do their job.

I was asked to pay a bill before the end of February 2022. I paid the full settlement amount on the 22nd February 2022. They continued for the rest of February harrassing me, dispite me advising i had paid in full and mailed the proof. In March 2022, they started calling again and ensured my name was listed which caused a list of issues for me in businesss. On a daily basis, via email, text and call, i replay the same conversation of having fully paid into the account and proof emailed to them. Today i had a rude and absolutely arragont call center agent, Ms Ncube from the number +***3, who advised that i can proceed with harra*****t charges.

What kind of Directors in the company that is not having proper staff, managers or reviewing the calls to know what calibre people they employing and what a bad name is being sent to the public.

Is the protocol, when you employ staff to at least educate them in their job. Sending proof of payment to every email address given is not my job. How many Proof of Payment do VVM need before they register an account has been paid?????

When payment is made (ABSA) which they have an account with are they not able to readily evaluate and link the payment to account via reference details.

I am sick and tired of the harassments and continuous insulting by their arrogant staff.