VVM debt collecting Idiots try to bully me into paying an amount they cannot prove

A BUNCH OF RUDE IDIOTS!

These people debt collect for Vodacom. They send me and email and call me to tell me I owe money to Vodacom. I explain that I am busy and I am rudely told to pay more attention to paying my bills.

I call them back explain that Vodacom has been sending zero statements and invoices and has incorrectly assigned some other persons account to mine and that I am unaware of any monies outstanding.They want me to pay over R3000.00. I request statements and invoices to prove this amount as these debt collecting idiots say that they are unaware of how the amount was concluded and just that they must collect it. It is like saying I need to repossess a black vehicle and then just take the first black one you see! This is *******, you need to be able to prove an amount owed. I receive the statement and the email suggests that the contents are self explanatory. So I do a reconciliation of this self explanatory contents and find, zero invoices, more than one invoice issued in a single financial period, credit notes, varying amounts all on a PREPAID contract with a set installment. WHAT A DAMN JOKE!!!! IF THIS WAS SO SELF EXPLANATORY WHY HAVE VVM NOT SEEN THIS

Someone calls from VVM and asks me to send an email stating that I am disputing the amount AFTER I had sent a detailed reconciliation stating exactly that!

I have sent numerous emails following up! NO RESPONSE!

I received an email today, see below: Dear Sir / Madam,

RE: NOTICE OF INTENTION TO COLLECT ARREARS DUE TO - Vodacom (pty) Ltd

1. We hereby confirm that we act on behalf of Vodacom (pty) Ltd.

2. You have been handed over to us due to your failure to pay your outstanding account with our client.

3. Our instructions are that you are indebted to our client in the amount of R3249.90.

4. Additional costs and/or penalties will accumulate on your outstanding account, for which you are liable, without further notice.

5. Should you fail to adhere to the above, the following may occur:

Further legal costs/penalties may accumulate on your account; Legal action may be initiated; Details of the non-payment of the account may be reported to the CREDIT BUREAUS by our client, which can adversely affect your credit rating

6. Payment must be made into the following bank account:

Bank Name: ABSA BANK

Bank Account Number: ***

Branch Code: 632005

Bank Reference Number: I***

7. The sooner you can settle this outstanding debt, the sooner your credit rating at various financial institutions will improve.

8. Our service agents are available to conclude repayment arrangements.

Please note: Installment amount, balance figures and dates are correct as at time of sending this email. These figures are subject to change without notice.

Yours faithfully, ____________________ VVM Debt Collectors Telephone Number: *** VVM and its clients make every reasonable effort to ensure the accuracy and validity of the information provided hereinabove. However, the information provided is subject to change and VVM and its clients reserve the right to change at anytime without notice the information contained hereinabove and makes no warranties or representation as to its accuracy.

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ARE THEY REALLY THREATENING TO AFFECT MY CREDIT RATING! ON WHAT GROUNDS? THEY CANNOT EVEN PROVE THE AMOUNT OWED!

I have mentioned that I am willing to pay if the amount can be proved. In my reconciliation I actually do owe Vodacom and have agreed to pay that ONLY. I cannot pay for incompetency and lawyers, so I will approach the Ombudsman and explain how these idiots are bullying me into paying an amount they cannot prove and if my credit rating has been *****ED they are sure to pay!

Gordon