************ collection tactics

My Telkom account was outsourced to this "so called debt collector". I advised them numerous times that the account has been duly cancelled with Telkom and Telkom confirmed closure. I requested VVM to take instructions and confirm with Telkom, but they refuse to do so. They continue to harrass me and my wife. Privacy protocols is flouted in that no identity checks are done, my account is discussed with third parties without consent. I have queried the account through them on various occasions and they refuse to take instructions from Telkom. The last agent actually threatened my by saying that he will continue to harrass me every day until I make payment.