SABC TV LICENSE ACCOUNT

I spoke to VVM on 8 November 2017 to Entoneetha regarding my SABC payment that I will be paying on 30 November 2017. I received an sms to confirm that this is the date I will pay.

On 17 November 2017, I received an email with the statement.

Yesterday, VVM contacted my mother in law, a number that is not my contact number and at an address that I do not reside at. They spoke to her regarding my account.

I contacted VVM Call centre today at 1pm and asked the consultant why they are speaking to a third party about my account, her response was that VVM, is not a Direct Axis account so they can give out my details to other people.

I had made a payment arrangement so therefore there was no need for this call, and might I add was not made to me, but to a third party.

I am very upset about this and will be taking this matter up further.

I would like if you could address the matter as soon as possible.

Mrs L Khedun