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SO THESE PEOPLE ARE COLLECTING DEBT ON BEHALF OF VODACOM. IN JUNE 2019 I GOT A CALL FROM SOME GIRL FROM THIS FIRM REGARDING MY VODACOM ACCOUNT, SHE SAID I SHOULD MAKE A PAYMENT OF R 100 TO "ACTIVATE' THE PROFILE, OKAY I DID THAT AND MADE MONTHLY PAYMENTS AS SCHEDULED. I ASKED FOR A STATEMENT JUST TO SEE WHAT IM WORKING ON, I GOT THE STATEMENT SAYING MY OUTSTANDING BALANCE IS R 1940.17, MIND YOU I SPOKE TO A GONTSE FROM VODACOM DIRECTLY WHO INFORMED ME THAT THE ACCOUNT IS IN ARREARS WITH R 1538. I MADE PAYMENT IN JULY, AUGUST AND OCTOBER. I ASKED FOR A STATEMENT BECAUSE I KEPT GETTING SMSES SAYING THAT I OWE R 2401. THE STATEMENT SAYS I OWE R 2078.20. I RECENTLY GOT AN SMS SAYING OWE R 1861.02. NOW PLEASE BALANCE ME REAL QUICK AS TO HOW THE OUTSTANDING BALANCE IS NOT GOING DOWN DESPITE MY MONTHLY INSTALLMENTS.

I DON'T KNOW IF YOU GUYS THINK IM ONE OF THOSE YOUNGSTERS THAT DON'T KEEP TRACK OF THEIR ACCOUNTS AND DEBTS BUT I WILL NOT BE PLAYED BY YOU GUYS. I DIDN'T ASK FOR YOUR COURTESY CALLS THAT CHARGE BECAUSE I KNOW I HAVE TO PAY. I WILL NOT BE MAKING ANY PAYMENTS UNTIL I GET THE RIGHT OUTSTANDING BALANCE AMOUNT.

CALL ME URGENTLY THIS IS UNACCEPTABLE

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