1 reviews | Active since Nov 2016
No rest from VVM despite Telephonic Notification of Cancelling my contract
<p>Good day, </p> <p> </p> <p>My name is Jeffrey Timotheus and I have a reference number from VVM ( ********** ) regarding a Vodacom contract that I cancelled telephonically in the first week of August 2014 . They are demanding payment from me without providing me with a complete statement for the amount they claim is outstanding. </p> <p> </p> <p>As an ex-customer of Vodacom, I have every right to request for a complete statement and the recording of the phone call that I made to Vodacom, notifying them that I cancelled my contract at the time the contract came to an end. I refuse to make any payment prior to me receiving the statement and recording that I require. </p> <p> </p> <p>I will comply with their request only if and when I am supp**** with a valid statement and the recording of the phone call that I made. The statement can be emailed to my daughter's email address at ********** as I don't have an email address.</p> <p> </p> <p>Your co-operation regarding this would be much appreciated. </p> <p> </p> <p>Thank you. </p> <p> </p> <p>Kind regards, </p> <p>Mr. J. Timotheus</p> <p> </p> <p> </p>
