*********** staff and managers

<p>I have setteld my account 2 months ago and the debit order keeps running i phoned them before and after making the payment and after they kept running the debit order so im told i must just reverse it well my issue is i pay for thet reversal every time and it reflects as a default payment so whats gona happed to my credit score im trying to recover to day like clock work i get the heads up sms to tell me to make sure funds are avail for the debit order . i have dpoken to the managers every single time as from the start the staff didnt know there heads from the .... but even the managers are not doing there job</p>