Harresment

Last night at around 19h00 we received an call from your company regrding some or other problem with my sons SARS return. The person on the line was totally out of place being totally rude didnt know his language started to scream and very demanding. After i asked to speak to his superior he first said that he will not put me trough, after an arugment he did put me trough to an Ashley Smith who as well was an ***. I once again explained the situation falling on deaf ears again, these people do not belong in an call centre neither are they allowed to threaten or make demands. In the mean while we are allready busy with SARS so i dont know why they are calling, this is an matter between us and SARS and not you. How much money arer your company once again making out of this transaction ? Purely an company who is benefiting from deals not is *******. Why do they call you at that time of night ? dont you know of business hours ? When i did put down the phone seconds their after the phone raing again and once agin another call centre agent, this is harrasment, luckly for that one the phone was dropped in my ear. I needcd answers !!!!!!!!!!!!!!!!!!!!!!!!!!!! how you van operate like this and with people like that, i need answers ASAP as this is totally harrasment, if you know the law you should know that is not allowed !!!!!!!!!!!!!!!!! These call centre agent purely wasnt trained so they should not be on the phones at all. I need answers ASAP