Disgusting service from Duduzile Sithole

I BEEN CALLING VVM SINCE FROM LAST WEEK WEDNESDAY REQUESTING FOR A PAID UP LETTER BUT NO ONE WAS ABLE OR EVEN WILLING TO ASSIST ME EVERYTIME I CALLED THEY TOLD ME THAT THEY WILL CALL ME BACK AND THEY EVEN TOLD ME THAT I WILL RECEIVE THE LETTER BY TODAY.<br> <br> WHEN I CALLED IN TODAY I SPOKE TO AN ARROGANT \LADY"(WHO DOESNT EVEN DESERVE TO BE CALLED A LADY) WHO TOLD ME THAT AS LONG AS I DONT KNOPW WHO I SPOKE TO SHE WONT BE ABLE TO ASSIST ME I TOLD HER TO TAKE MY ID NUMBER AND CHECK WHO I SPOKE TO AND SHE TOLD ME SHE WONT BE ABLE TO DO THAT"