1 reviews | Active since Oct 2013
call got dropped by VVM call center agent😒
this company called me and said i was handed over to them so had to pay amounts for the account on a monthly basis and I agreed.
I have been paying religiously every month and these calls keep coming of their call center agents asking if i have payed and I would tell them YES I have already payed and once it has reflected then they'll call and ask why did I not pay like all other companies. I refuse to be hackled by this company for my R250 monthly payments on a regular basis.
I am in a meeting it is this company calling for nonsense at some times they haven't even checked yet but they would call a person and distract them from their chain of thought, how unprofessional and abusive is that and if I would want to get my legal involved as I now record the calls from their number so they hear the nonsense these call center agents are giving us those whom are actually paying the accounts.
i wrote this review because of today's agent he as actually worse like this vvm company as a whole. he asks me where did I pay ( i pay in the same account every month) but the this guy asks again like the previous month the same thing happened.
Today's guy actually dropped (stupid unprofessional)🤬 the call after I started asking if he had checked the account that I pay into monthly?
i had to give this start as in the writing of the reports we are only give from 1 star to 5 stars in short they do not even deserve this 1 star none whatsoever.
