Unfriendly, unhelpful service at Value Co, Tygervalley

I just called The Value Co in Tygervalley (next to McDonalds) to find out if they have a specific item ( I did see it there wanted to know if it was in a specific number available) in the party section.

The chinese lady that answered the phone was not helpful at all keep saying she is going to a meeting and I must call later or come in and look myself. All I wanted was for her to check if there is one item, do not want to drive there and there is nothing. Petrol and time consuming.

I asked if she could just ask one of the personnel to go and have a look. I made the call and it is my time and money while waiting and asking for help and no help is given. I just wanted someone to have a look and tell me if the item is there. She didn't even ask for my number so someone can call me back.

She is unfriendly, unhelpful and very bad service. Not reflecting as good customer service. Anyone in a leadership position or manager must be client-friendly and assist over and above what is expected of them.