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Good day. Yesterday ( Sunday 6/09/2020)my son bought a toy Train in Rustenburg. As we set it up the train does not fit on the rails. Today (7/09/202)we went to the Rustenburg branch as I explained to the Co workers the problem more then One agreed with me what's the problem. After about 4 trips to the manager's office she just refused to return it. According to her the box is torn and can't be exchanged. Very rude don't want to talk to me. Literally she run away from me. Really this is not they to handle customers. Please I need I refund on this. I can not exchange this with that kind of attutude. Judy van Heerden

Our staff will contact you within the next couple of minutes, in the meantime, tell us how can we help you.

Good day I I'm still waiting for a response from you. I need a refund on this purchase and only have 7 days.??

Good day Judy, i will contact you regarding your refund

Today 9/9/2020 stil nothing.